Refund policy
Knot Trendy™ Return Policy
Last updated: 11/01/2025
At Knot Trendy™, every piece is crafted with intention, quality, and care. Because our items are
produced in limited quantities, we have a strict return policy to protect both our customers and our small
business.
Returns & Exchanges
We accept returns for store credit only within 7 days of the delivery date.
To qualify for a return:
- Items must be unworn, unwashed, and in original condition
- Tags must be attached
- No makeup, deodorant, lotion, perfume, or stains
- No smells, damage, or alterations
- Must include original packaging (if applicable)
We do not offer refunds back to the original payment method.
Store credit will be issued in the form of a digital gift card.
Non-Returnable Items
The following items are FINAL SALE and cannot be returned or exchanged:
- Sale or discounted items (including Black Friday & holiday sales)
- Pre-orders
- Bodysuits, leggings, and intimate garments
- Accessories
- Items purchased with a promo code of 20% or more
- Gift cards
Return Window
You must request a return within 7 days of receiving your order.Once approved, returns must be mailed back within 5 days.
Shipping Costs
- Return shipping costs are the customer’s responsibility.
- Original shipping fees are non-refundable.
- Knot Trendy™ is not responsible for lost or stolen packages.
Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us within 48 hours with:
- Your order number
- A photo of the issue
- A photo of the packing slip
Processing Time
Please allow 3–5 business days for store credit to be issued after the return is received and inspected.
Contact Us
Email: Support@KnotTrendy.com